AG Letitia James wins $740,000 settlement from online mental health provider Cerebral::Letitia James announced that her office obtained a settlement from an online mental health provider with a complicated cancellation process.

    • 11181514@lemmy.world
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      11 months ago

      You didn’t ask a question. You made two statements implying that holding this company accountable for illegal actions, robbing people of money, is harmful.

      Go fuck yourself.

      • Mojojojo1993@lemmy.world
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        11 months ago

        No fuck you. Do you work in mental health. ? No. Then fuck off.

        Do you have people killing themselves on the other fucking line ? No

        Fuck off

        I do not condone corporations, I do when loves are put at risk. That I then have to deal with.

        • ChunkMcHorkle@lemmy.world
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          11 months ago

          If you work in mental health, then you know it’s exceptionally EASY to make a person in crisis even worse off than before they called you.

          I am glad that YOU care about your clients, but I have a very hard time imagining that they do: a for-profit that is running a monetary scam like this one doesn’t give two shits about the people that call, and probably doesn’t even have sufficient or even trained staff, because scammers only care about one thing, and it’s NOT the client.

          They weren’t just a subscription service, they were also manipulating reviews (using deceit to lure people in and then making it impossible to cancel their service). They were also trying to ensure that any time someone did manage to cancel, they got charged for another month by screwing with the billing cycles (“exploited delay in cancellation processing to issue additional charges”).

          Just what someone in crisis needs, right? Find a different hero to cheer, like the guy in the mirror who cares about his clients: these people ain’t it.

          TL;DR: Accept the possibility (and probability, IMO) that this closure may be saving lives by keeping people off the phone and out of subscription-model MH assistance with promises of help that are likely NOT forthcoming.

          • Mojojojo1993@lemmy.world
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            11 months ago

            I wasn’t advocating for the service. I asked who this service put peoples lives at risk. I condone all that you mentioned. It’s obviously a terrible service. However if it kept people alive then the food outweighed the bad.

            These comments these people don’t understand mental health. Or maybe they do. Who’s to say. I contract for mental health charity. Do t even get minimum wage. We aren’t fully trained and have 1 phone line.

            Yet I’ve talked down dozens of people in crisis and one on a roof. Service doesn’t charge and it’s not this corporate bullshit.

            Fuck the CEO and the practice. However if it kept one person all be who otherwise would have died. ? In the any case. Fuck y’all.

            See you next year

            • ChunkMcHorkle@lemmy.world
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              11 months ago

              I contract for mental health charity. Do t even get minimum wage. We aren’t fully trained and have 1 phone line.

              That is obscene; people in crisis deserve so much more. THANK YOU for doing what you do. I hope your goodness to others in need finds its way back to you, multiplied, and that your new year gives you all that you have hoped for it.

              • Mojojojo1993@lemmy.world
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                11 months ago

                It’s a charity. Government don’t pay shit. They don’t care.

                I just keep people from killing themselves. Even then I don’t really do anything. It’s generally very easy because people inherently don’t want to die.

                They want the suffering to stop. If anything what we do is worse by keeping them alive we solve none of those problems.

                Also I don’t do much at all. Mostly it’s run by volunteers and I just deal with crisis calls and active suicides.

    • vzq@lemmy.world
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      11 months ago

      Was just a question

      The useful idiot’s rallying cry!

          • wikibot@lemmy.worldB
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            11 months ago

            Here’s the summary for the wikipedia article you mentioned in your comment:

            A useful idiot is a person perceived as propagandizing for a cause—particularly a bad cause originating from a devious, ruthless source—without fully comprehending the cause's goals, and who is cynically being used by the cause's leaders. Erroneously attributed to Vladimir Lenin, the term was often used during the Cold War to describe non-communists regarded as susceptible to communist propaganda and psychological manipulation. Similar terms also exist in other languages.

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