Discord needs to be maintained too. The way rights for users are handled is confusing, even when you’re used to handling such.
And it isn’t fast to use. You have to register, you need the app which does not function well, it uses a lot of system resources, the list goes on.
When I started my apprenticeship as assistant tax adviser in 2016, I used the fax regularly to send stuff to the IRS equivalent. I was also in charge of printing certain thing because the setup for those to come out right was unholy. In the company I am in now, we are pushing for digital solutions but still have a lot of clients with a listed fax number. One of our digital partners had fax: we don’t do that here written in their signature.
It is a thing still sadly.