• psykick@lemmy.ml
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    1 year ago

    Stayed at an Airbnb last year where I left a ~4 star review taking off one star because of excessive noise from the bus stop outside (otherwise positive). Couple months later I get an email saying my review was removed for violating Airbnb policy. Had to contact support where they told me the host had submitted (fake) WhatsApp screenshots of me asking them for money to post a positive review and so they removed my review. No matter what I said customer support refused to reinstate my review. The most alarming thing is that they removed my review without any input from me. Interestingly, the property had added additional co-hosts where that property was their only property after my stay. Presumably these are fake profiles they used to file the dispute so it wouldn’t impact their main account.

    In any case, I am never staying at an AirBnb again. Be aware that any rating on AirBnb can be easily manipulated by the host.

    Also if you have status at a hotel, perks like room upgrades and late checkout are invaluable.

    • winebaths@lemmy.world
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      1 year ago

      Value proposition isn’t there anymore either, airbnbs used to be super affordable but now match the price of hotels and if they don’t are in inconvenient locations.

      Not to mention the impact it has on local housing supply and pricing.

      • TurtleJoe@lemmy.world
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        1 year ago

        Unfortunately, the pricing still makes sense for larger groups of people.

        There are far too many of these leeches taking up valuable housing in the most desirable part of my city