The uncomfortable truth about AI’s impact on the workforce is playing out inside the big AI companies themselves::Alphabet and Microsoft are investing big in AI. But that’s creating a murky future for many tech employees.

  • ???@lemmy.world
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    10 months ago

    Only big tech bros are convinced one can replace customer service with bots because that’s how they spend less on costs, while simultaneously walling themselves off the consumer because they have removed all humans from the loop.